Information We Collect

We may collect personal information that you voluntarily provide when you contact us, request an appointment, inquire about a treatment, submit a message, or otherwise communicate with Platinum Laser Aesthetics.

Depending on your interaction with us, the information we collect may include:

• Your name
• Phone number
• Email address
• Appointment information
• Treatment or service preferences
• Information about the treatment you are interested in
• Information about your skin, hair, or other personal characteristics that you voluntarily provide in connection with a treatment inquiry
• Information about allergies, sensitivities, or other treatment considerations that you voluntarily provide
• Information included in your inquiry or message
• Payment or billing information where applicable
• Other information you voluntarily provide

Please avoid submitting unnecessary sensitive personal information through general website forms.

Treatment-Related Information

Certain aesthetic services may require information about your skin, hair, sensitivities, allergies, previous treatments, or other personal circumstances to determine whether a treatment may be appropriate.

If you voluntarily provide this information when communicating with Platinum Laser Aesthetics, we may use it to respond to your inquiry, discuss treatment suitability, prepare for an appointment, provide requested services, or address reasonable treatment considerations.

Please provide only information reasonably necessary for your appointment or treatment. Information submitted through a general website contact form should not be considered a substitute for an in-person consultation or professional assessment.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically. This may include your IP address, browser type, device type, operating system, pages visited, referring website, approximate location, date and time of your visit, and information about how you interact with the website.

Our website uses Google Tag Manager and may use cookies, analytics tools, tags, scripts, and similar technologies to operate, maintain, secure, and improve the website and understand how visitors use it.

You can adjust your browser settings to limit or disable cookies. However, disabling certain cookies may affect website functionality.

How We Use Personal Information

Platinum Laser Aesthetics may collect and use personal information for purposes including:

• Responding to inquiries and requests for information
• Scheduling and managing appointments
• Responding to treatment inquiries
• Understanding your requested services and treatment preferences
• Preparing for appointments and treatments
• Providing aesthetic and beauty services
• Communicating with clients about appointments, services, or inquiries
• Providing customer service and follow-up communications
• Processing payments where applicable
• Maintaining appropriate customer and business records
• Operating and improving our website
• Understanding website traffic and visitor behaviour
• Improving our services and client experience
• Protecting the security and integrity of our website and systems
• Preventing fraud, misuse, or unauthorized access
• Complying with applicable legal and professional requirements
• Fulfilling other purposes for which the information was provided or for which consent has been obtained

Appointment and Booking Information

If you contact Platinum Laser Aesthetics to schedule an appointment, we may collect information necessary to arrange and manage your appointment, including your name, contact information, requested service, preferred date and time, and other information reasonably necessary to provide the requested service.

The website currently invites visitors to contact the clinic to book appointments and provides a telephone number for booking.

Submitting an appointment request does not guarantee that a particular date, time, treatment, or service will be available.

Consent

By providing personal information through our website, requesting an appointment, submitting an inquiry, or otherwise providing information to Platinum Laser Aesthetics, you consent to its collection, use, and disclosure for the purposes identified when the information is provided or for purposes reasonably related to providing our services.

Where required by applicable privacy legislation, we will obtain additional consent before using or disclosing personal information for a new purpose.

You may withdraw your consent to certain uses of your personal information, subject to legal, contractual, appointment-related, or other reasonable limitations. Withdrawing consent may affect our ability to respond to an inquiry, schedule an appointment, or provide requested services.

Disclosure of Personal Information

Platinum Laser Aesthetics does not sell or rent personal information to third parties.

We may disclose personal information when reasonably necessary to operate our website, provide aesthetic services, manage appointments, or conduct our business. This may include disclosure to:

• Employees and authorized representatives who require the information to perform their duties
• Website hosting, technology, communications, analytics, and other service providers
• Appointment scheduling or booking platforms where applicable
• Payment processors and financial institutions where applicable
• Professional advisors where reasonably necessary
• Suppliers or service providers where reasonably necessary to provide requested services
• Government authorities, regulators, courts, or law enforcement where required or permitted by law
• Other organizations or individuals where you have provided consent or where disclosure is otherwise authorized or required by law

We take reasonable steps to ensure that third-party service providers only receive information reasonably necessary for the services they provide.

Third-Party Websites and Services

Our website may contain links to third-party websites and services, including social media platforms, Google services, review platforms, appointment or booking services, payment providers, and other external resources.

The website currently includes links to Google reviews and may use Google-related technologies.

Once you leave the Platinum Laser Aesthetics website and access an external website or service, that provider’s privacy policy and terms may apply. Platinum Laser Aesthetics is not responsible for the privacy practices, security, content, or policies of third-party websites or services.

We encourage you to review the applicable privacy policy before providing personal information to a third party.

Protection of Personal Information

Platinum Laser Aesthetics takes reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, theft, or destruction.

Access to personal information is limited to individuals and service providers who reasonably require it for legitimate business, appointment, or client-service purposes.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or through our website.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, respond to inquiries, manage appointments, provide services, maintain appropriate customer and business records, resolve disputes, and satisfy applicable legal, tax, or business requirements.

When personal information is no longer required, we will take reasonable steps to securely destroy, delete, or anonymize it.

Accessing and Correcting Your Personal Information

You may have the right to request access to personal information Platinum Laser Aesthetics holds about you and request that inaccurate or incomplete information be corrected, subject to applicable legal requirements and limitations.

If you would like to make a privacy-related request, please contact us using the information provided on our website. We may need to verify your identity before providing access to or making changes to personal information.

Privacy Questions and Complaints

If you have questions about this Privacy Policy, would like to request access to or correction of your personal information, or have a concern about how your personal information has been handled, please contact Platinum Laser Aesthetics through the contact information provided on our website.

We will review privacy inquiries and complaints and take reasonable steps to address concerns in accordance with applicable Canadian privacy legislation.

Changes to This Privacy Policy

Platinum Laser Aesthetics may update this Privacy Policy from time to time to reflect changes to our website, treatments, services, business practices, technology, or applicable privacy requirements.

When changes are made, the updated Privacy Policy will be posted on this website with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or Platinum Laser Aesthetics’ website privacy practices, please contact us using the current contact information provided on the Platinum Laser Aesthetics website.
Platinum Laser AestheticsBack Entrance, 1440 Fleury St.Regina, SaskatchewanPhone: 306-510-5874